Ford SYNC is a factory-installed, integrated in-vehicle communications and entertainment system that allows users to make hands-free telephone calls, control music and perform other functions with the use of voice commands. The system consists of applications and user interfaces developed by Ford and other third-party developers, and runs on the Windows Embedded Automotive operating system designed by Microsoft.
Ford first announced the release of SYNC in January 2007 at the Detroit International Auto Show. SYNC was released into the retail market in 2007 when Ford installed the technology in twelve Ford group vehicles (2008 model) in North America.
The Ford SYNC technology was promoted as a new product that provided drivers with the ability to operate Bluetooth-enabled mobile phones and digital media players in their vehicles using voice commands, the vehicle’s steering wheel, and radio controls.
Later, new technology was added to SYNC in which text messages received by the driver are “vocalized” by a digitized female voice device named “Samantha”. SYNC’s text message function also has the ability to interpret approximately one hundred shorthand messages, such as “LOL”, and will read “swear words”, but does not decipher acronyms that have been considered by the designers to be “obscene”.
I purchased a Ford Escape over the weekend, and must say that SYNC is very nice.
I press a button on the steering wheel, say “Call Barry’s cell”; and SYNC makes the
call via its Bluetooth connection to my phone…
SYNC has various mobile-integration capabilities, including “Push to Talk” on the steering wheel, wireless transfer of contacts between a mobile phone and the on-board phone book, as well as various advanced calling features, such as caller ID, call waiting, conference calling, a caller log, a list of contacts, a signal strength icon, and a phone battery charge icon. Personal ring tones can also be assigned to identify specific callers.
Some of the applications include:
The 911 Assist application places a direct call to a local 911 emergency operator in the event of a serious accident with an air bag deployment. Before initiating the emergency 911 call, SYNC will provide a 10-second window to allow the driver or passenger to decide whether to cancel the call. If not manually cancelled within the 10-second window, SYNC will place the emergency call. A pre-recorded message will play when the call is answered, and occupants in the vehicle will then be able to communicate directly with the 911 operator.
Vehicle Health Reports
After setting their personal preferences online, users can access free car reports at any time using SYNC. This feature was released with SYNC version 2.0. All SYNC owners have access to upgrade to this version…